The Ineffectiveness of Complaints Mechanism in the Tanzanian Health Sector

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In this policy brief, complaint is broadly – an expression of dissatisfaction about the standard of service provided by the Government in the public health facilities and therefore the effectiveness or ineffectiveness of complaint mechanism refers to ways through which citi zens communicate their complaints and how complaints are being addressed to improve the services.

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One response to “The Ineffectiveness of Complaints Mechanism in the Tanzanian Health Sector”

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